3570 Consumer St.,
Suite 6
West Palm Beach,
FL, 33404
Phone: 561.844.8882
Fax: 561.844.3535
E-mail: sales@callits.com
 
 
 

Computer Networking
       Lifecycle Services
             Technical Support Services

Industry changes have brought about distributed computing, integration of more devices, and an increased demand on the IT Department. With heavier workloads, fewer resources and limited budgets, many companies are turning to a third party to supplement their company’s technical support services. By augmenting your existing resources with targeted services from I.T.S., you can be more responsive to your employees and customer’s computing needs without the worry of fixed overhead costs. Below is a list of the services we provide:

On-Site Support Services
  • On-Site Help Desk
    • Shrink Wrapped Application Support
    • Legacy Application Support
    • Call Trend Analysis
  • Hardware Repair & Maintenance (Break/Fix)
  • Desk Side Application Support
  • Moves, Adds, Changes (MACs)
  • Staff Augmentation
  • Asset Management

Centralized Support Services

  • Centralized Help Desk
    • Shrink Wrapped Application Support
    • Legacy Application Support
    • Call Trend Analysis
  • Desktop Management
    • Asset Management
    • Software License Monitoring
    • Software Distribution
  • National Depot Services
  • Repair & Maintenance
  • Hot Spares Program
  • System Upgrades
  • Redeployment